We enjoyed our month at Cristal de Mar--the location can't be beat!
We arrived after 7pm (thought we would be charged extra for that) but property manager told us how to let ourselves in rather than meeting us. We had a VERY difficult time finding the property in the dark!
Pablo, our property manager, came by the next day to go through various details. He was incredible and very responsive throughout our stay, helping with everything from an evening turtle tour (amazing!) to wifi problems (which were often and quite frustrating--for three virtual workers--after being told how good the wifi was there).
Housekeeping staff was very thorough and friendly--especially Lola, who came by most often. Gardening and pool attendants were very friendly and attentive, too.
Problems that should be addressed:
--Listing mentions security system, which we were told didn't work
--Shower in Room #1 was either VERY hot or "off," nothing in-between
--We were very disappointed in the wifi, which was spotty at best. Sometimes the problem seemed to be in the entire area but we found we couldn't rely on the wifi.
--Dishwasher literally fell out of the cabinet whenever we opened it and never did clean the dishes well.
--Would have been nice to have laundry facilities on property--especially as we were there for a month.
All in all, we enjoyed our time at this property at Playa Guiones and enjoyed seeing/hearing monkeys, birds and other wildlife and loved the private pool.