2/10 (非常に不満)
Emily C.
2025 年 1 月 9 日
*squirrel in the cabin
We were greeted with a very dusty & grimy carbin. We loved the layout, amenities, and views so we decided to stay. At about 1230am, we were finishing a movie in the theater room when my youngest son said "mommy something is moving on the stairs". When I turned to look, it was a chimpunk/squirrel!! We all panicked gathered our things (while making sure not to run into this critter). We left, i messaged owner & arrived at a clean hotel by 2am. Owner is refusing refund because we didn't get a picture. No chance of ever getting a squirrel to hold still long enough for that. After multiple attempts to reason, I finally reminded him the cabin was in a very unclean state without the squirll and i DID take those pictures. Still waiting for refund. @VRBO can you help me? I'm a loyal vrbo customer but this is very concerning. -Emily.
Emily C.
2024 年 12 月に 2 泊滞在