A day or two before check in, I got a communication saying that if I have a preference over first or second floor to let them know, and they would try to accommodate me. I said that I would prefer a first floor room, and never received a response. I don't know why we weren't asked this when making the reservation. When I made it, I wasn't even aware that there was a first or second floor.Upon arrival, I saw that it is a motel. I didn't expect this. I thought Vrbo was where people rented out their homes or part of their homes or apartments to vacationers. When we arrived, there was a big sign outside the office stating that it was closed and they would return the next day at 8 am, and to visit their sister property across the street. This was an almost impossible prospect given traffic, so we went and ate, then returned, going straight to the other property. The person there told me that there should be someone in the office at the Dreamcatcher Inn, and we went back, the sign was gone, and someone was there. We were given a room on the second floor.The room is a typical motel room. It's clean and comfortable. There is a small kitchen with appliances.. The a/c was pretty noisy. It is located outside the main shopping area in Sedona, but there is a convenient shuttle which we used to avoid parking. We didn't hike, but the shuttle will also take you to trailheads.