2/10 (非常に不満)
Jean M.
2024 年 8 月 4 日
Unable to Stay
I am sure the unit would have been lovely had we not been forced to cancel our stay. We live just 2 hours away from Estes Park and followed the news closely when we learned that there were several fires burning south and east of Estes Park. All the major roads into and out of town were closed off except for evacuation vehicles. The event we had planned our trip around was canceled. I reached out to the property manager and the owner requesting a reschedule but never got a response. At the time I felt that they should have pro-actively contacted me since it was impossible for me to access the unit. They have not. We paid all fees, including cleaning, in advance. No refunds or reschedules are being offered.
Jean M.
2024 年 8 月に 2 泊滞在