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Thank you for your detailed feedback—we are truly sorry to hear about your experience. We understand how important it is to feel comfortable and confident in your space, especially after you reached out in advance regarding sensitivities to fragrances. The strong odor, cleanliness concerns, and reports of mold are absolutely not acceptable and do not reflect the standards we strive to maintain. Additionally, we sincerely apologize for the lack of communication after your check-in—this is not the level of service we aim to provide our guests. Your comments have been taken very seriously, and we will be addressing each of these issues with our team immediately to ensure they are properly resolved and prevented moving forward. We truly regret that your stay was so disappointing, and we appreciate you bringing these matters to our attention.

Hello Barbara, We are so glad you had a 5 star experience. We would love to have you stay with us again.

Thank you so much for your kind review! We're thrilled to hear you had a great beach vacation and that the property was a perfect fit for your stay. Nothing beats relaxing on a balcony with a beach view and enjoying those beautiful Gulf waters—whether calm or full of waves! We’re also glad to know the beds and linens were comfortable and that our team could quickly address the minor maintenance issues. We’d love to welcome you back the next time you're in Gulf Shores!

Thank you for your feedback. We’re glad the apartment had everything you needed and that your grandson was able to make the bunk beds work. We appreciate your note about the mattresses and will share it with our team for future updates. We hope to welcome you back for an even better stay next time!

Hello Jose, We are so glad you enjoyed our beach vibes at this location. We would love to have you stay with us again.

Thank you for your fantastic review! We’re delighted to hear that our beachfront location was perfect for your family’s stay during the softball tournament. It’s great to know you enjoyed the kitchen amenities and the easy access to both the beach and the pools. We hope to have the pleasure of hosting you again in the future!

We're so glad you enjoyed your stay! We hope to see you again soon.

Hello, We are so glad you had a wonderful time and found the unit nice. We would love to have you stay with us again.

Thank you so much for the 10/10 review! We’re thrilled to hear you enjoyed the space and found plenty of room to be comfortable. We’d love to host you again anytime—thanks for choosing to stay with us!

Hello Ryan, Thank you for your 5 stars! We are so glad you enjoyed this unit. We would love to have you stay with us again.

Hello, We are so glad you had a wonderful time at Gulf Village. We are so glad the unit had everything you needed. We would love to have you stay with us again.

Thank you for the review. We are so happy to hear that you all had such a great stay! Thank you for choosing Poole & Associates, we look forward to working with you again in the future.

Hello Christina, We are so glad your time was excellent. Check out our October pricing!

Hello Lindsey, We are so glad you had a 5 star experience. We would love to have your family stay with us again. Check out our fall rates!

Hello, We are so glad you enjoyed the location and the amenities this location offers. We would love to have you and your family stay with us again.

Thank you for your 5 star review! We would love to have you stay with us again! Check out our fall rates and give us a call to book.

I am so glad you enjoyed your stay! We hope to see you again soon.

We're glad you enjoyed your stay and hope to see you again!

Thank you for your review! We're glad to hear that you enjoyed your last-minute getaway and found the condo clean and comfortable. It’s great that you appreciated the budget-friendly option and the beachfront location. We hope to welcome you back for another enjoyable stay in the future!

Hello Debbie, Thank you for your 5 star review. We would love for you to come stay with us again.

It sounds like you had a wonderful experience at Gulf Village 412! The location and amenities seem to have met your expectations perfectly. It's great to hear that you found the area convenient and enjoyed interacting with the other residents and renters. If you have any specific highlights or memories from your stay that you'd like to share, feel free to let us know!

We are so glad you enjoyed the location. We would love to have you stay with us again!

Hello Sarah, Thank you for your 5 star review. We are so glad you had a wonderful time. Check out the Spring break rates! We would love to have you stay with us again.

Thank you for sharing your experience! We're glad you enjoyed the convenient location and the less crowded beach area. We apologize for the issues you encountered with the outdoor shower, the hot elevator, and the cleanliness of the condo upon arrival. We're happy to hear the carts were useful during your stay. Your feedback is valuable, and we'll work on improving these areas for future guests. We hope to have the opportunity to host you again!

Hello Shirley, Thank you for your 5 star review. We are so glad you enjoyed your time at this location. We would love for your to stay with us again!