2/10 (非常に不満)
Debra Jean W.
2026 年 1 月 10 日
良かった点 : 清潔度
気になった点 : コミュニケーション、ロケーション、掲載情報の正確さ
This is the first and last stay I will ever book with VRBO, Expedia Group and Katherine Ortiz, Host. Host was irresponsible and reckless in regards to my safety. I am recovering from Spinal Cord Surgery, which host was aware. Major safety concern with aggressive pit bull jumping fence into my yard, attacking my dogs with through fence. Host's excuse was she was on vacation and could not knock on the neighbor's door.Burden was placed on me to put up privacy screen around fence and to contact Animal Control multiple times. Her second excuse, only after I suggested putting up a fence, was no vendor coud install a fence in the back until AFTER I left.She told VRBO she was not aware of the dogs, however, she admits she had a video tape of the neighbor's dog attacking my dog. In my inquiry, I stated four dogs and described each dog. She was well aware I had dogs coming with me to the property.Host stated area was quiet. She failed to mention the railroad tracks one block away and the cargo train with a very loud horn coming through day and night.Escalated to VRBO mediation which was totally useless. I I left one day early as soon as I had medical clearance to leave. What should have been 3 weeks of relaxation and recuperation, turned out to be 3 weeks of stress, pain and a nightmarish situation which the Host had total disgard for resolving DURING my stay but would resolve AFTER I left. I cannot and will not recommend.
Debra Jean W.
2025 年 12 月に 22 泊滞在
