Cozy 3 bdr house is centrally located with heated pool

We will be happy to host you again!

This is the first time we have encountered iguanas and a rodent in the house. They have entered through a hole into the attic. Once this was identified, rodent/iguana control was called. The first company delayed coming in to service. I called another company right away and they captured the iquanas and the rodent. The hole has been closed and the issue has been resolved. The house has been inspected by the professional company to make sure this does not happen again. There has been no more evidence of a rodent or iquana afterwards.

Although I take criticism positively, I have to mention that house condition was exaggerated.Tenant wanted to check in early and to accommodate them, cleaning of house was accelerated. In accordance with expedited cleaning, tenant’s complaints were related to minor issues, like dust particles on the windows panes and outside table and water stains on shower panes and coffee stain on coffee machine. In refrigerator, unopened basic food was left on purpose for their use. Actually, tenant apologized for her aggressive complaints next day and wanted to stay despite me offering her to leave for full refund.In house, I always leave extra bedding,sheets and towels, which actually were used by tenant, so her complaint about towels only for 6 people is not justified, as description of bathrooms being filthy. House is cleaned by a cleaning crew before each check in. Trash cans were full with tenant’s garbage. it is impossible that they were full at the time of their check in. I also documented with city that actually tenant filled trash cans in a very disorganized way during their stay. Complaint of a mouse in the house is also not true. She would have sent me a video, like she did for dust particles. The refund was because I had updated furniture shortly before and bunk bed was not there any more. I take pride in preparing house clean with adequate supplies. House is in a suburb in Oakland Park,not on main road, but close to many attractions and tenant’s opinion is not justified.