4/10 (不満)
janie n.
2025 年 5 月 15 日
気になった点 : 清潔度、コミュニケーション、掲載情報の正確さ
Very Disappointing!!!!!
I truly wish I could attach the photo's that were taken at this property so that everyone could see exactly what I am speaking of. I additionally wish I could attach my conversation with the host, as there was absolutely zero rectifying the problem, not even the return of cleaning fees. this house was filthy and the explanation by the host was, "We are due for a spring cleaning". Well, when you have guests checking in, I would hope that you would be offering the best experience for them and have the home clean and ready for guests. The amount of dust, cobwebs, and dead bugs were in and on every corner of the home were endless. Light fixtures had dead bugs in them and it was very obvious that all had been there for an extended period of time... I would guess since the last "spring cleaning". Had we not had a group, it being TCU graduation weekend and very few options available, and already paid nearly 2,000 for this stay, we would have found another place to stay. Every time we came back to the home a few of us would become very congested and start coughing. It would cease again when we left. The last night of our stay everyone had gone home except me. My daughter came and stayed. Within a couple of hours of being there she started complaining of a sore throat. I decided to go and check the air filters and what we found was very alarming. I am out of characters and cannot finish my review. All was filthy. Feel free to message me for pictures.
janie n.
2025 年 5 月に 5 泊滞在
