6/10 (普通)
Vicki O.
2024 年 8 月 8 日
気になった点 : チェックイン、コミュニケーション、掲載情報の正確さ
Vacation
Property was listed with air conditioning and that was not the case! We selected this cabin because it did have air and to our surprise it did not. Contacted host his solution was to refund us or give small discount and provide fans. At that point we had no place to go so we were stuck. The BBQ was dirty and falling apart it needed to be replaced as it was a fire hazard waiting to happen.T he sink in master bathroom was leaking and had a terrible smell. Host had repairman come and fix but smell was really bad all week. This was a trip we planned for our grandson and he enjoyed himself. I can’t say the same for the rest of us. Disappointed to say the least.I would hope property will be inspected before it is rented again. We love Big Bear and will return again but will stay in different cabin.
Vicki O.
2024 年 7 月に 8 泊滞在
