Lovely 1-bedroom condo with Fresh Water Pool

Thank you Nicole! It a pleasure hosting you!!

This review is inaccurate & does not reflect what occurred. We have maintained an excellent rating prior to this guest. Upon arrival, the guest was disrespectful, using profanity unprovoked. An hour after arrival, the guest requested to leave via the VRBO app, stating: “Air conditioning inadequate, doors & drawers don't operate properly, internet very slow, overall condition just not what we expected.” He never mentioned water issues, dangerous outlets, or safety concerns. The condo is advertised accurately w/ photos, all of which were available for review prior to booking. The only difference is the bthrm remodel, which no other guest had seen or experienced. All units receive city water, & there were no water service interruptions affecting the 36-unit complex. Additionally, the claim that the electrical outlets are dangerous is false. All outlets are fully functional, with no prior complaints. The wifi service depends on external providers and is outside of our control. Regarding phone service, the cellular signal varies by location on the island. To be helpful, we told the guest that the best place to make & receive calls is in the bedroom, not the kitchen. The listing clearly states that AC is available only in the bedroom. The rest of the condo remains naturally cool due to trade winds. The lockbox is less than a year old, & successfully used by guests; the couple advised they were older and hard of hearing while instructions were being provided.

Thank you Lisa!!

Thank you Carlos! It was a pleasure hosting you!!

Thank you Renee! It was a pleasure hosting you!

Thank you for taking the time to share your experience. We’re pleased you found the location convenient, the pool clean, and that we were able to resolve the unexpected refrigerator issue quickly. Ensuring our guests are comfortable is always our priority. For clarity, many of the observations in your review relate to shared exterior areas of the condominium complex, which are maintained by the HOA and are outside of our ownership and control. Landscaping, painting of railings, stairwells, and other common elements are managed on a scheduled basis by the association. As hosts, our responsibility is the interior of the unit itself. We take pride in maintaining a clean, comfortable space, including the recently renovated and updated bathroom, which you were among the first guests to enjoy.The shared laundry facility is an optional amenity located separately from the unit. While not attached to the condo, it is available for guest convenience. Regarding noise, island living naturally includes trade winds, wildlife, and community sounds. Our property is positioned off the main road in a residential area, and many previous guests have commented on its quiet and central location. We appreciate your acknowledgment of our responsiveness and hospitality and remain committed to providing a welcoming and well-maintained interior space for all future guests.