2/10 (非常に不満)
Barb D.
2024 年 6 月 24 日
良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション
MANY issues and problems!
I rented this house for my family who came for my son's wedding. MANY issues, including serious safety concerns! I emailed the owner with a list that included the following:
~ WATER WAS HOT ENOUGH TO SCALD!
~ Upstairs hall bathroom - no t.p. holder, bathmat, towel bar & only one hook for 8 people to share. Toilet seat broke on the first day. Toilet seat in master bathroom didn't fit, one hinge was broken.
~No dressers in any bedrooms - no place to put personal items. Small plastic (one broken) 3-drawer unit in some of the bedrooms.
~ 2 mattresses were terrible, almost unusable! One had a broken frame support.
~Front and hall closet doors did not work properly and closets were full of carpet scraps & construction & painting supplies - unusable!
~ Basement - bed was pushed against closet doors but were not secured. If you leaned back, they swung inward & you fell off the bed! My 77yo sister-in-law could have been seriously injured. No lamp next to bed.
~ Master bedroom skylight leaked during rainstorm!!! Judging by the stained drywall, it was not the first time.
~Kitchen & dining area - Only 4 ceramic plates, bowls and coffee mugs for 4-10 person home (more cups arrived the night before our departure). Broken dining room chairs - most had wobbly legs & broken seat bases.
2 glasses cracked when we tried to use them
~Inaccurate listing - no pool or spa
I spent almost 5 hours emailing with the owner on these issues. Owner said she had excellent reviews? Mine is the first one!
Barb D.
2024 年 6 月に 4 泊滞在
