4/10 (不満)
Sascha G.
2024年5月26日
良かった点 : 清潔度、チェックイン、ロケーション、掲載情報の正確さ
気になった点 : コミュニケーション
Unfortunate experience
Overall the home was consistent with pictures advertised on VRBO. After leaving this home spotless in better condition then received unfortunately the issue was the unprofessional encounters with both “ Barson” and “Victoria”. One of our guest unfortunately had an small oil leak on the driveway which clearly was not intentional. The hosts requested a certain amount to repair which was given twice as they both were reaching out to several people in the home, hence they accepted two payments which was quite shady. Not only did they display shady behavior, but, then we were accused of lighting off fireworks which was done by the neighbors in this development we were threatened that a citation would be issued to us and “ our responsibility” after advising the family that we indeed visualized the fireworks and heard them in late hours but then was told that we were responsible for this. Overall I would rather give hard earned money to kind hosts rather than accusatory and unwarranted behavior displayed by the hosts of this rental. If you want to be treated with respect and not discriminated I suggest you spend your money elsewhere. But the rental was advertised as is, we even gave great reviews in their visitor logs in the home. This was an unfortunate experience and we will not be staying here again.
Sascha G.
2023 年 12 月に 2 泊滞在
