2/10 (非常に不満)
McKay W.
2024年2月28日
良かった点 : チェックイン、コミュニケーション
気になった点 : 清潔度、ロケーション、掲載情報の正確さ
Beware | Disappointed in Our Stay
I'm typically not one to write unsatisfied reviews, but on behalf of our group, we feel guests should be warned before they book their stay. Overall, this house just isn't maintained in the way that it needs to be ahead of guests arriving. We did not feel comfortable in the location, so please GoogleEarth it to make sure you are aware of your surroundings ahead of booking. Also, the photos posted did not accurately represent the reality of the condition the house is truly in, especially the backyard.
In the main house, the air conditioning Google Nest had no battery when we got there and a technician had to come out to take a look at it. The rooms are much smaller than the pictures represent, which made it extremely cramped for larger groups.
In the backyard, the pool was dark brown and green with pipes sticking out, and not in any condition to be swam in. There was clearly some construction going on as there were holes throughout the concrete, and stacks of stone in the middle of the walkway between the pool and guest house, which also left a ton of concrete dust all over the backyard making it easy to track into the house and guesthouse. There was also only one trash can that was completely full, so we couldn't throw any of our trash away.
In the guesthouse, there was a cabinet door that was broken when we got there and our group was blamed for it even though we didn't break it.
Overall, we were all very disappointed in our stay.
McKay W.
2024 年 2 月に 2 泊滞在
