2/10 (非常に不満)
chuck H.
2024 年 7 月 8 日
良かった点 : ロケーション
気になった点 : 清潔度、チェックイン、コミュニケーション、掲載情報の正確さ
House on the Sun
To say the least it was horrible. We walked into the owners house the 4:20 PM - No Air it was thermostat read 101degrees inside after the first hour the temperature was at 99 degrees my sons dog suffered heat stroke had to be taken to VCA Medical Center, (When my son and my wife arrived at VCA the dogs temperature was 108) then transferred to a CCU unit in Redlands. I called the owner several times updating with photos of his thermostats and the horrible temperature inside. he owner of house was unreasonable, telling me I had not idea how to use an air conditioning system. Refusing to have someone check it, telling me I was responsible for repairing the cooling system and two days later sent me a bill for repairing the air. The 4-hour lapsed 100% due to the fact that my car was at the vet hospital with my wife, calling the owner and both VRBO and owner said if you leave we will not charge you so we packed up our golf clubs and we moved to Residence inn up the street. Mind you the house after 4 hours was at 95 degree mostly due to sun going down.If you think it cant get worse, LOL stop thinking. The owner 2 days after telling to leave with no charge. The Owner sends me a bill for cleaning and air repair, accuses me of having a huge party at his home. We did call for food we did eat there, however we took all of our trash, cleaned the counter tops, powered down the entire home. Most importantly took pictures of the entire home, showing that we cleaned everything.
chuck H.
2024 年 6 月に 2 泊滞在
