2/10 (非常に不満)
Ingrid C.
2025 年 5 月 24 日
良かった点 : 清潔度、チェックイン、ロケーション
気になった点 : コミュニケーション、掲載情報の正確さ
Lied about accommodations. Not enough beds.
Do not stay here the owner is untrustworthy and you will not get the timely help you may need with a problem. Upon arriving at the property with seven people, we immediately realized the three beds that were supposed to be in the common area did not exist. There was a leather sofa and leather loveseat. Neither were pull out. We got in very late from the airport so one of our guests had to sleep on the couch. I was very patient and allowed the owner time, thinking he may attempt to find us another property. Instead, after hours of waiting, he claimed that vrbo allows for couches as beds and that two "small" people could sleep on the single beds. This property will sleep 5-6. No more. I reserved this property months before my daughter's graduation and had to stay at a hotel instead of a home as we wanted because everything else was booked up. Vrbo has said they will double our reimbursement, but I still have to go through that process so we shall see. The three hotel rooms I ended up having to pay for for three nights cost more than the double reimbursement.
Ingrid C.
2025 年 5 月に 4 泊滞在
