2/10 (非常に不満)
Yaniss H.
2026 年 1 月 25 日
気になった点 : 清潔度、チェックイン、コミュニケーション、掲載情報の正確さ
I am not one to bash on anyone at all but this was a terrible experience. I messaged the host first thing Friday morning to make sure everything was good and if my husband and I needed to bring anything. I did not get a response. We finally get there about 4:30 that afternoon and the tent was messy. The bed was not made, pillows on the floor, the toilet was not cleaned. It looked like someone was staying there. Called the host and it went straight to voice mail. We went into town cause you could not get any service. Called the host and messaged her. Nothing. Called help from Vrbo and they could not get a hold of her either. We ended up driving back home because it was getting dark and it was in the middle of nowhere. Called Vrbo again and they wanted me to get pictures. I told them i was already on my way home cause we live 2 1/2 hrs away. They told me that in order to help me I had to get pictures. I was already upset. This was suppose to be a great birthday weekend and it unfortunately it did not go as I was hoping. Vrbo kept telling me that in order to help I needed to get pictures. I even emailed my messages that I made to the host. Nothing. Im really disappointed because I feel like I was scammed on this. I just want my refund for this trip.
Yaniss H.
2026 年 1 月に 2 泊滞在