2/10 (非常に不満)
anitra s.
2023年10月2日
良かった点 : 清潔度、チェックイン、ロケーション
気になった点 : コミュニケーション、掲載情報の正確さ
Pictures did not tell the truth.
Me and my family picked this house because of the beautiful features this house offered. Little did we know the pictures was when the house was first built. We wanted to enjoy being together grilling outside on the propane grill and laying on the hammocks, talking and laughing. The grill they had for us was a small charcoal grill from walmart, there was no hammocks at all. The movie room projector didn't work, which was a big disappointment because we planned a movie night. Some of the rooms TV didn't work, none of the remote control had batteries (I brought some so we could at least watch TV). Both icemakers didn't work, a couple of the bedframes are broken, and we was not informed that the guess now have to pay in order to enjoy the amenties. That should had be told to us from the host because they knew this info before we booked. After we checked in the host Jerry Ryan only emailed me one time, (after I tried to reach him several times), to give me the property manager # to have the items fixed. Only item fixed was one icemaker. The only good review I can say is my family was under the same roof for 7 days, and we did make the best of it. Loved going to Disney!!
anitra s.
2023 年 9 月に 7 泊滞在
