Checking in, we were interrupted 3 times because the person checking us in was the only one there and she had to answer the phones. I asked for 2 keys, she only gave us 1. The chair provided in the room was disgusting, it had stains on there that were definitely questionable and the headboard had scratches and old stains on it (we just ended up cleaning it up ourselves so we could sleep.) We had the DND marker on our door, someone still knocked and then PROCEEDED TO ENTER! I said someone is in here and they left. We got a call a couple of minutes later saying oh our system shows this room is supposed to be vacant and that we might have to come down to the desk. I said Sir, we are checking out at all and if there are any questions that needed to be answered, it would be at that time. I gave him my name and reservation dates prior to telling him that. When we checked out, we told them what had happened and she apologized, but said it was taken care of. It wasn’t taken care of. Someone entered our room without permission and then called shortly after. I honestly don’t think I’d stay again.