2/10 (非常に不満)
TAISHA W.
2024年2月25日
気になった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ
HORRIBLE host
I recently had a death in my family and I had family that was coming up for the funeral, specifically the father of the deceased. I booked this property for him his wife and other children. After accepting my booking and taking my money PLUS an incidental fee, THIS lady canceled the reservation at 3a.m., the day of check-in. Her reasoning, she doesn't allow people who live in the area to rent her property.
I reached out to her MORE than once to explain the situation and how screwed up that was not to mention the fact that it costs over $700 to book and would take days to get that money back. Money that was needed to try to book ANOTHER place for family to stay at the last minute during an already very sensitive and stressful time. This very UNPROFESSIONAL "woman" never even responded to my messages. No care, no empathy.
TAISHA W.
2024 年 2 月に 3 泊滞在