4/10 (不満)
Stuart&Olga F.
2023年10月14日
良かった点 : 清潔度、チェックイン
気になった点 : 掲載情報の正確さ
Misrepresentation of the property
Trish misrepresented the property in her ad. We thought we rented a private home, a private pool and a private dock. The original ad said that the owners live in a detached apartment next to the property. When we arrived, we found two boats on the dock, and the owners living in the same house, under the same roof, in a separate bedroom and the garage (even if Trish promised not to be there when we questioned the living arrangement). There is a secret pass-through door between the owners quarters and the rented part through the pantry. That is a major security and privacy issue. When we called Trish and questioned this, the ad was changed the next day to read a “semi-detached apartment.” The owners quarters have windows facing the pool and the yard, can also look at the rented living area. We could hear the owners phone conversation, could see light coming from there. It is not a private setting. On Sunday morning, to our dismay, a family comes into our backyard unannounced and started loading one of the boats during our ‘private’ breakfast in the tiki hut. During our last day, the owners were having workers service their boat and dock interrupting our ‘private’ pool activity. This is far from a "Coastal Tranquility Haven" and majorly overpriced. If you rent this property, we suggest you address the private access door issue between the owners quarters and the rest of the house.
Stuart&Olga F.
2023 年 10 月に 6 泊滞在
