12/27/18-1/3/19
5 adults
Great location, next to beautiful hiking trails.
What we did not like about the property-
The bedding in the master bedroom was dirty. It clearly had an old blood stain on it, along with something else dried on it. The blanket on that bed also upon arrival, had black marks on it. The 2 comforters in the 2 twin bedroom had dried food and yellow and red stains, and the blankets had what appeared to be dried food on them. Those comforters had no less than 10 holes in them. I washed all the bedding the next day. I alerted the management company and they told me that all bedding is washed between guests. Did I take photos? I didn't, BUT the bedding was not clean, I certainly DID NOT want to spend the first day of my vacation cleaning their bedding for no reason. They left 5 tide pods for laundry, I used them all to clean the bedding. Sheets were ok. They do charge a cleaning fee and I didn’t ask for any compensation.
The vent in the master bedroom does not work.
We had to use bread ties to rig the shower head in the 2nd bathroom to stay in place, so our daughter could take a shower.
They leave you 3 rolls of toilet paper (small rolls) for a week, per bathroom. We had to go and buy more toilet paper.
They left us one 1/2 roll of paper towels. Had to buy more.
They give you 2 dishwasher pods for a week. I just ran the dishwasher after those 2 washes on sanitize.
The drip coffee maker basket doesn't fit properly and that caused a huge mess. So when making coffee I couldn't leave the room. Also, the only way to turn the coffee maker on and off is by unplugging it. Very unsafe.
-THE MOST DISTURBING PART OF THIS STAY!!!! There are 2 wireless cameras inside the home in the living room. When we got there the one in the corner was unplugged and pointing at the wall. The other one was plugged IN and facing outside. We unplugged that for our stay. THIS IS NOT OKAY! I do have photo proof of this!
There was garbage behind the bedside stand in the master bedroom.
The carpet in all the bedrooms were very worn and very stained.
No washcloths in the master bathroom.
Garbage disposal was not working.
They DIDN’T RETURN our full security deposit for a “lost” landline cordless phone that THEY coudn't find, and they cannot prove the people that checked out at 10am the day we arrived didn't lose it. WE CERTAINLY HAVE NO NEED FOR IT! We didn't even know there was a phone in there.
We will never use VBRO again! First time, last time