8/10 (良い)
Erin K.
2024年7月27日
良かった点 : チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ
Nice accommodation
This is our second time renting through Big Fish rentals. Both times have fulfilled their listing details. The check in/out process is easy. And quick communication.
Overall the accommodation is nice and was good for our family. We enjoy having a separate bedroom to the living space. The kitchen has options for cooking and the towels and linens are there, with extras.
However, the place is in need of a big deep clean. We did ask for the floors to be mopped, which they didn’t next day. Wonderful service in that regard. Other high traffic touch areas need seriously wiped down and bleached. We don’t expect a spotless accommodation, as we have two little kids and know how things can get very quickly. Big Fish’ policy states that any cleaning needed done has to be reported within a few hours after check in. I ended up making a sink full of soap and using a pool towel to wipe down doors, walls and the furniture since I had young kids who touch everything. The cleaning service they sent were friendly and seemed eager to help complete the basics for turn around, but a more detailed clean is needed. I ended up cleaning the vacuum cleaner too because it was clogged with wet sand and the little tank was completely full, as was the filter.
One other thing we noticed is that the wall outlets could be replaced. They are very loose and do not hold a plug, a plug falls right out when inserted.
We would stay here again knowing that the extra effort for a more detailed clean.
Erin K.
2024 年 7 月に 9 泊滞在
