2/10 (非常に不満)
Genevieve P. D.
2025 年 3 月 12 日
良かった点 : 清潔度、チェックイン、ロケーション
気になった点 : コミュニケーション、掲載情報の正確さ
Terrible experience. I am so sad to write my only negative review in 15 years of renting
Communication was terrible We messaged the host with our reservation request telling him how excited we were to bring our dogs and two children to the property. He accepted our request and we paid in a timely manner. After our departure he messaged saying he didn’t know we were bringing dogs so we needed to pay the pet fee which we did but he then charged damages on top of that for having left behind pet hair on the couch. Supposedly, dogs on the couch broke a house rule. While no such rule was stated in the welcome book or any communication, we had even covered the couch to be careful.The house was not effectively heated or sealed from cold, wind, or rain…We stayed in February and there was a cold windy storm off the bay the second night of our stay. Once the temperature dropped that night we could not get the thermostat above 60 in the main room and the wall of windows overlooking the bay weren’t sealed properly. There was cold air flowing in and when it rained water dripped into the living room and had to be sopped up with towels regularly. I even took video to send to my family -I was so surprised. The images of the fireplace on the website are not accurate—there are no real flames-it’s an electric heater that barely heated the space in front of it. Sure, it is a beautiful house if it is a perfect weather weekend but with the host’s mishandling of messages, rules, house charges, and an unexpected fees -I can’t recommend renting this property in any season.
Genevieve P. D.
2025 年 2 月に 4 泊滞在
