Cape Heated Pool Oasis. Your home away from home.

Great family with great communication. Followed the house rules. Will be a pleasure to host them again.

The home was left trashed! Pee everywhere, dog poop on grass, pool pavers, food everywhere on my floors, pee in a cup, disappointment.

Thank you for taking care of our home as it were yours. The best renters we have ever had. Also thank you for the suggestions, all taken care of. Hope you got home safe.

Great family to host. Respectful and followed the house rules. Recommend to all future hosts. Hope to see you all again.

This family was the most difficult family we have ever hosted in 6 years (both Airbnb and VRBO). First, we allowed them to check in early which was requested as they were arriving to the property - as soon as she walked in, went straight to the pool and complained it was too cold. She checked in an hour early, the pool was in the heating process. She complained about the backyard seating - I have 4 lounge chairs by the pool, 4 chairs and table near the pool and two stools at the bar, I was baffled by the complaint. No matter what temp the pool or spa was heated per her request there was a complaint. My site clearly states garage is not available - I parked my car angled due to other guests not respecting the rule and tried to fit their car in and scratched our car. Pantry is closed for our use, I have tons of cabinets to store food. AC was kept at the temp requested but it was still not enough for her, complaints of too cold or too hot. Lastly, the pool area only has one camera in the far back camera - and cameras on the side and front for safety reasons. My husband and I work and do not have time to monitor guests nor do we find pleasure in spying on guests. We respect all of our guests. This family is the first ever to think we were checking the pool camera and put foil on the camera which I told her I did not care but to take it down when she was away from the home for safety reasons which she did not. She had a dog and allowed him to poop on our grass and did not pick it up per our house manager the grass was full of poop after they left. We cannot do enough to make their stay comfortable and cozy. We received multiple complaints on a daily basis. We cannot make everyone happy but we can definitely work hard to do so. Please scroll and check our previous reviews on this app and Airbnb, we have never received a negative review. Do not let one family we could not make happy deter you from booking a stay at our beautiful home. Thank you l.