4/10 (不満)
Furecia B.
2025 年 4 月 28 日
良かった点 : チェックイン
気になった点 : 清潔度、コミュニケーション、ロケーション、掲載情報の正確さ
Beware!
I’m not the type who has an “entitled” personality; however, I am strong believer that when I spend my money in the hospitality industry, there is a level of respect and professionalism I feel is due to the guests. With that being said, upon arriving at the property, I noticed that the grass hadn’t been mowed. I called to inform the host (Belinda) of the matter, she said that flooding from a previous storm prevented the landscaping company to cut the grass. I was not pleased with the response; however, I understood the situation…not a big deal. Upon entering the property, the layout and decoration were as pictured on the Vrbo website; however, I ALWAYS inspect the bedding, bathroom and kitchen. As my daughter and I were getting ready for bed, I pulled the comforter down and noticed that the sheets had various oil stains and it appear clean. I wasn’t comfortable sleeping under those sheets so I decided to remove the bedding and wash it myself, as I removed the bottom fitted sheet there was bloodstains and dirt on the mattress cover. I called Belinda to inform her of what I saw, she tells me that she will speak with the cleaning company and have someone bring sheets to us in the morning. I requested someone bring laundry detergent so I could wash the bedding myself because I did not trust the “new” sheets being clean since there nasty sheets and mattress covers that should have been washed in the first place. However, to make a long stshort consomeone pays money for goods or se
Furecia B.
2025 年 4 月に 1 泊滞在
