First of all the property is very nice, but when we arrived we could not turn on the fireplace. It took a while to reach someone and when we did, they suggested we try to fix it ourselves, which we did, but it initially did not work. Also the tv tower was not working and we were told that we must of did something wrong in turning it on. Also that everything had been tested before we came in. It felt like we were being blamed for things not working. So our anniversary night was spent trying to fix the place so we could use as planned. Finally we realized that the internet tower was not plugged in - we did not consider that as they said everything was tested and we probably did something. Saturday morning we went out for breakfast and it was pouring rain and we wanted to dry our shoes out. So we worked on the fireplace for about an hour as nobody reached out to help us as they said, so we reached out. After holding the button down on the pilot light for 5 straight minutes, it started. It clearly had not been tested or used as it was burning a lot of dust off.. cough, cough.. Someone did show up after 11:30. Then, vacation started. We lost a day.. Again, we did like the unit.