ナンタハラとブライソンシティの間にある国で、最大6 BR、13 BEDSのエコフレンドリー

Maria, thank you for being so respectful of the property and keeping it clean and being quiet. The 4 of you were ideal guests, I appreciate you!

Thanks so much for visiting Smoky Mountain Rose Manor. I am pleased that you enjoyed the Property and understood the sustainability aspect of it. I look forward to your visits in the future!

Thank you for your detailed feedback. What a breath of fresh air! Thank you for the mention of the baking dishes, which I failed to notice were moved to the bonus kitchen by previous guests instead of an abundance in the Eco's oven drawer. Moving forward, I will leave a note in the Eco kitchen to address potential questions. I also leave my windows open to enjoy the fresh breezes and the sounds of the creek. Again thank you for making plans to return and for taking the time to write such a long and wonderful review. So happy that your family & Taylor had a great time!

Yes, it’s no secret that it is Eco Cabin only during pandemic. Mentioned several times in listing description and 3 times in private messages before I accepted the booking to make sure guest understood Eco Only. Thanks for your nice comments and your return in future when all areas hopefully will be available.

Will, your group of kayakers were a delight. Thanks for being excellent guests and see you next year!

Glad you enjoyed your stay at Smoky Mountain Rose Manor, that it was able to accommodate your extended families & you were able to use the firepit and experience many fun Smoky Mountain activities. See you next time!

I was a tad hesitant about renting to 12 men however they were respectful of the property & left it very clean. I appreciate their efforts & welcome them back in future. Thanks!

Thank you for your kind comment about me personally and that the gardens and neighborhood were absolutely gorgeous. Re booking rooms for your family reunion. I wish I’d been informed in advance that in addition to the 16 people in the paid reservation, that there would be additional people come and stay over, plus local family members who would spend most of the day and evening at the location. At one point, there were at least 10 vehicles. The listing says “guests say it’s a GREAT RETREAT setting w/enough rooms for a 14 person reunion” If I had known, there would be so many more people than the maximum capacity posted on the listing, I would have informed you that the listing wasn’t suitable for that large of a family reunion and would have suggested that you rented a hall in nearby Bryson City or Franklin. The 2-story Eco Cabin has the Hobbit & Loft with mattresses to allow more head room as represented in the photos and in the detailed descriptions. Additionally, the accommodations have 11 raised quality beds. The Nature's Rest Suite, Wood Room & Fireplace Room each are very large. Plus there is a separate bunk house not listed. The accommodation is spacious and suitable for groups up to 16 people indoors but not for a large family reunion with several dozen people & 8 children. Re bathrooms: there are four separate bathrooms, three of which have a regular door, and the fourth which is an ensuite off a bedroom has a double set of curtains instead. Re doors: There are stairs in the rocking chair room & the loft doesn’t not have a formal door due to it being a loft. The WiFi provided is sufficient for streaming video and normal usage, that said, there has never been such an over capacity group before, and if so many people were using the WiFi that could account for a slower speed.

I'm so glad you enjoyed your stay ! And thank you for the lovely handwritten note you left on your departure. Many guests thank me in person or leave handwritten notes when they leave but it's especially appreciated when guests take the time to write a digital review that can be shared. Thanks again !

Thanks for visiting Rose Manor. I do love the sound of our creek also. Watching wildlife, listening to nature & relaxing there reading are great pastimes. Also fortunately Deep Creek, is in Bryson City, as it is a most favorite destination.

I was standing beside this reviewer when she opened the doors & there was no mention of mustiness or a problem of any kind then or during their stay so this is an anomaly to all our other positive reviews & quite surprising. The only incident I was made aware of was one casual mention of sorry that a guest's car horn went off after 2 am as it was because of the group's smoker coughing so he decided to stay in his car to avoid bothering others. The man told me he had a chronic condition whereas the reviewer made out that "he developed it because of mustiness." No guest has ever made such a claim before. I, myself suffer from allergies & am sensitive to mildew & musty odors, so if there had been an issue I would have addressed it. I have NEVER used "an artificially scented room freshener", instead what the reviewer smelled was the natural citrus cleaning product that is used to steam mop the floor. Over the course of 3 days, prior to the reviewer's arrival on July 28, EVERY surface in the guests' areas were thoroughly cleaned, and all 13 beds had their mattress pads, comforters, blankets in addition to sheets and pillows washed with non-toxic natural laundry detergent. Several of the beds & pillows are less than 1 year old. It is true that it rained during most of this group's stay, & that the air in general outdoors was moist and humid, as by door. The First Level & Eco Cabin have efficient dehumidifers & air conditioners; I do not know if these guests had turned them on, off or not. The unique Harry Potter's Room that reviewer called the closet, is one of our popular rooms & when added on to a package, ranges in price from $30-35 depending on how many people are in the group. There were 12 other bed choices with several of the suites over 400 sq. feet. The reviewer booked & organized for a group of 12 (but had 10) & divided fees however the $67 she charged is clearly twice what I would have charged. There are two kitchens. The largest kitchen is in the Eco Cabin, & there is a smaller "bonus" kitchen which is the one she is referring to. There is also a lovely outdoor BBQ & fire pit area that they didn't use. It saddens me that this is a misrepresentation of Rose Manor, as I go the extra mile to make the place eco-friendly and a special retreat for groups, as evidenced by all the positive reviews and repeat guests.

Thank you for your nice comments & the lovely thank you note I received in the mail. The Gem Club & most of the rain left the day you arrived so I am happy you were able to do some hiking, Very pleased you enjoyed the Biltmore, The Smokies and Rose Manor. I Value repeat guests !

Thanks for taking the time to write Catherine, your family was a delight ! Please tell E. that I loved her ideas and watched the 1st H.P.'s Philosopher's Stone & got the address to make the envelops the owl delivered. Noticed Harry Potter's original room was half the size of ours. So glad you were able to a have family vacation and I look forward to your many returns at a 'preferred discount.'