4/10 (不満)
Ann J.
2025 年 5 月 13 日
良かった点 : 清潔度、ロケーション
気になった点 : チェックイン、コミュニケーション、掲載情報の正確さ
Not A Luxury Apartment
2 stars for being clean, spacious, and a good location but that’s it. This is advertised as “luxury and upscale” and neither of these are an accurate description. Cheap furniture, foam padding on bed (same kind we have on our travel trailer bed), nicks and dings everywhere, a broken kitchen faucet, scratched tv, fiberglass overlay in tub has gaping holes (peeling off from original tub) does not meet my definition of luxury or upscale. It was very disappointing as the rental company sent very clear instructions on how they would charge us for any damage and that we needed to keep care of the unit, yet they have failed to provide a nice unit for their renters. I understand that previous renters may have caused damaged, but it is then the rental company’s responsibility to fix these items for the future renters and/or communicate to a renter that something is damaged and a repair has been requested, so that we are not surprised by this when we enter the unit and we don’t have to worry about them thinking we caused the damage. Oh, and we did not get the door code to get into the unit until after check-in time. When these items were addressed, we received no apologizes and was told everything was still useable and the place was as advertised. We will have to agree to disagree on that. Needless to say, we will not stay here again when they are so many options in the same area.
Ann J.
2025 年 5 月に 2 泊滞在
