4/10 (不満)
Sandra B.
2025 年 10 月 23 日
良かった点 : ロケーション
気になった点 : 清潔度、チェックイン、コミュニケーション、掲載情報の正確さ
This property was in a nice neighborhood and had a nice setting. The bathrooms were clean and the beds were clean. The pool was also very clean. Past that, the house was outdated, the walls were filthy along with some of the furniture. The vents were rusted. Before we arrived I sent a message to the owner about the arrival and payment to make sure we were good and he replied yes. When we arrived the door was unlocked, the front window was busted (see attached picture) and the place was very run down. I immediately let the owner know about the door and the front window. He said sometimes they leave the door unlocked and the front window had been broken three weeks prior. We finished our stay and checked out at 6am to head home. I got a message from the owner at 8am, saying we never paid an extra 695 that VRBO told us we did not owe anything else and not to pay him. I told him VRBO told us we did not owe anything. He then messaged me saying he is filing a claim on a closet door for over 800. We did not damage a thing in that house. Just beware booking with this owner.
Sandra B.
2025 年 10 月に 3 泊滞在
