ボカシエガベイに面した広々とした清潔で静かな2ベッドルーム

Good Morning Marianne, we are very happy you enjoyed your stay in our home. It was a pleasure dealing with you, looking forward to dealing with you in the future. John & Sandra

Good Morning CeCe Thank you for your review and your kind words about us, we do our best to always be available to our guests and address any concerns they may encounter. We also do our utmost to be sure our unit is always clean and available to our guests We appreciate your constructive criticism. We are very careful to be sure the pictures reflect our unit exactly as it appears. We do take all of our guest suggestions seriously and try to update whenever possible. We have just purchased a brand new oven range and hood fan and made several other decorative upgrades. We are you glad you took pleasure in our beautiful view.

Thank you for your kind words. You’re a pleasure to host. Thank you very much for your considerate care of our home. We look forward to hosting you in the future.

Ron, Once again it was a pleasure to host you & Judy. We’re always glad to hear you enjoyed your stay . John & Sandra

We're really happy you enjoyed your stay , you are always a pleasure to deal with. Looking forward to hosting you again

.Good Morning Carol, thank you for taking the time to give us your review. First of all let us say it was a pleasure dealing with you and we’re very glad you took the time to appreciate our amazing view, and property. We value your constructive concerns. We have purchased a new Washer Dryer for our Condo, and have replaced the toaster oven as well. Thank you again Have a wonderful summer and hope our paths cross again in the future

Firstly, we are very sorry that you did not enjoy your stay. We understand that vacation time is very important and that's why we do our utmost to be available to assist all of our guests. We give you 2 email address 2 cell phone numbers and a home phone contact. We are curious because they did see the property prior to booking and were fully advised of the microwave and dryer situation(which is not even listed in our amenities). They were perfectly happy with everything, so much so that they gave us a deposit immediately. We did speak to them twice about booking for next year , once via email and once verbally, only because we had several couples interested and eager to book for next year. We spoke to them within the first week of their arrival and they were very happy, so we waited the week before we entertained any other offers. When we didn’t hear anything we accepted another offer. Please let us address the sugar ant situation, an epidemic in the Florida area this February due to the colder weather. We were called to advise us of the situation and we immediately contacted Smithers (the reputable Pest control company in the area). Smithers went to address the issue within a couple of hours. They seemed to be quite happy with our quick response. We received another call explaining that the ants were still there. We immediately called Smithers and expressed our disappointment about the fact that the issue had not been resolved. Smithers sent an agent over immediately to put more solution in the affected areas. A Smithers owner contacted us to advise us that the lady had been using her own cleaning solution to remove the ants. As much as we appreciate her efforts, it did impede with their removal. We then contacted them Feb 11th. We naturally assumed "no news is good news." The day before they were to leave (Feb 28)we received a negative email. Unfortunately, this left us NO time to rectify the situation. Communication is key. It is very unfortunate that they chose to be upset as opposed to contacting us and choosing to resolve the issues they've now brought forward. It is also curious that everything was "great" until the day we told them we were no longer available and had rented to another party. We are very confident with the level of compassion & customer service we offer. We have several pictures that depict the condo and were happy that they came to see it firsthand before choosing to book with us. We hope this couple finds a suitable spot