This was our first visit to Bariloche and based on where we stayed, it will not be our last! Marcelo was very quick to respond to email communication. He put me in touch with Augustina, who helps to manage the property in Bariloche. The rental is about 15-20 mins from the airport and about 10-15 mins. from the center of Bariloche. We chose to use a taxi driver for our short stay, although Augustina offered multiple times to help set up renting a car. The rental is really fantastic. The condo is located on the second floor, within a country club/polo club setting- the scenery is fabulous - during our stay, snow capped mountains and snow covered polo fields. The condo is beautifully decorated with plenty of room for our family of 4 - two adults and two young children. The kitchen is equipped with the essentials. We did have our taxi driver stop at the grocery store when we first arrived, which was helpful because the rental is not located in close walking proximity to a grocery store. There is a really nice club house which has a restaurant and kids game room/club for us to access. We did pay extra to use the indoor/outdoor heated pool - and we took advantage of this twice during our stay, it was a great benefit to the location. We also took advantage of the clubhouse for coffee and meals. The taxi drive we used was very helpful. We used him to get to Cerro Cadetral for skiing and he took the time to show us some of the surroundings lakes and backroads. Augustina was a huge help while we were there, she made sure to leave us with some maps and was easy to communicate with for additional information. We fell in love with the area and look forward to our next visit.