Aside from the cleaning staff deficiency (unit was not vacuumed, kitchen was left in disarray and with dried on food in various places including oven mitts and placemats) and the presence of dogs not made known in the listing, we had an otherwise very nice condo. Comfortable beds, nice fireplace, great view.
The Ranch shuttle service was top notch.
Guest Services was very responsible and provided missing items (dish detergent, burned out light, new oven mitts) efficiently. Kitchen listed as fully stocked was mostly actuate but questionable in a few areas.
GM did respond before we checked out regarding the cleaning snafu to make things right. Despite the checkin uncleanliness, we were assured something was overlooked as this is not their standard. The unit is desirable and we would stay there again based on the conversation with the GM.