4/10 (不満)
Ally S.
2024 年 12 月 3 日
良かった点 : チェックイン、コミュニケーション
気になった点 : 清潔度、掲載情報の正確さ
Need more quality control
Unfortunately our stay was not very enjoyable.
Not clean, completely unstocked kitchen ( not even salt n pepper), we had a very unsafe electricity event, and while the owner was immediately responsive, we lost power in both living, dining and kitchen. No tv, refrigerator ( which we had stocked with groceries) for the rest of the night. Only TV was in living room. They had electrician there the rest of day working on it. We had to find somewhere else to spend the day.
I would say the kitchen was the biggest disappointment! No spices oils, nothing but air freshener, coffee pods, and a spray bottle labeled windex, but was actually fauloso, UGH. Some of the utensils were still dirty!!!
Also, because of the way the units are situated, we heard all conversations, laughter and noise from the downstairs tenants late into the night.
In addition, it snowed for two days, making driveway and walkway extremely slippery and difficult to walk on, they should have put out some salt at least in slightly elevated areas so we weren’t slipping down the driveway.
We understand there was train traffic, but this was gran central, all night long. There should be a clear warning in their listing.
I think VRBO needs better quality control of their offerings, this stay was less than, and we paid quite a bit for it. If you need pics we took some and can forward to you. I think we should at least be compensated for time out of unit and last groceries in fridge.
Ally S.
2024 年 11 月に 5 泊滞在
