Paid for top floor penthouse shown in add. Fabio and Nancy manage multiple units in this complex, and negotiated a different condo, which we accepted after viewing photos. Confirmed condo was not rented when we arrived, but given to another guest several days later. The furniture was not what we agreed to - no tv in common area, only one bed in second bedroom, uncomfortable couch. It took 3 days for them to make repairs - repair plumbing, tv repair, oven repair, provide fans, pillows and pots for cooking etc. None of these condos have bug screens on doors or windows.
Staff at the condo was polite, professional and helpful. We enjoyed interactions with them.