Location was great, home was nice furnishings and communication with property managers not so great.
Our stay started off on a poor note. The communication with the property manager was poor. Seemed to be automated messages not a human. They wanted us to stop in the office instead of going right to the location to double check my IID. This was strange since I have booked with VRBO numerous r times but they insisted it was “policy”. The location is Greta but furniture is old and outdated. Couch was dirty, beds were hard, sheets and blankets old and uncomfortable. They also do not have trash receptacles on site and you need to remove your own trash so be ware of that.
Richard H.
2024 年 12 月に 3 泊滞在
10/10 (非常に良い)
Olga V.
2023 年 12 月 29 日
良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ
Great neighborhood, large house, convenient commute to slopes
Upscale neighborhood with pride of ownership homes in the Castle Glen Estates. We loved short commute to groceries and slopes and the fact that there is plenty of room inside. The owner /pm co can do a better job with stocking the kitchen with spices/coffee and most importantly some dishwasher detergent (we got one cube for 3 day stay) but it’s relatively small drawback compare to the amazing view, convenient location and spacious quarters.
Olga V.
2023 年 12 月に 2 泊滞在
4/10 (不満)
jazmin d.
2018 年 12 月 27 日
to expensive for not much
xmas 2018 surprised my fam for white xmas to expensive tv out of date couldn't connect DVD player wifi was a day late fridge was a day late for use too. spider webs and spiders all over. pans for kitchen old
beautiful view but not for a stay in for a cold family night cause the tv is small n out dated
jazmin d.
2018 年 12 月に 3 泊滞在
この口コミは 2017 年以前に投稿されており、内容は検証されていません。
8/10 (良い)
Hampig M.
2017 年 3 月 7 日
The property was well maintained and beautiful . Most amazing view
Very spacious the pics don't do it's justice .
The mattereses were very firm and hard to sleep on.
The place is well kept and maintained minus a few flaws . Spider webs on the ceiling but nothing major and outside some of the light bulbs were out . I had to go purchase bulbs myself because I couldn't BBQ in the dark. I wish the garage was opened and available but it was locked per the owners request we had a hard time unloading everything in the snow specially with 3 little kids . They had stocked up the house well silverware pots and pans etc .
The only reason I gave it a 4 star was for the price I paid I expected more than just a spacious home with a good view . Some technological upgrades are missing . But strong wifi . But practically no backyard to play . Also the driveway was not shoveled and cleared after a major snow storm
Hampig M.
2017 年 2 月に 2 泊滞在
この口コミは 2017 年以前に投稿されており、内容は検証されていません。
10/10 (非常に良い)
yvonne b.
2016 年 8 月 25 日
AMAZED
We were really blown away with the gorgeous home itself but that view tho was AMAZING! It is a most definate spot for a future get away! Thank U
yvonne b.
オーナーについて
オーナー : Big Bear Vacations
Our Big Bear Vacations team is looking forward to hosting you here in the mountains! We are the longest standing local vacation experts in Big Bear! With years of dedicated experience and knowledge brought forth within our exceptional customer service and support staff, we are here to ensure a 5 star experience in Big Bear for every guest.
**Reservation Holder Must Be 21+**Guests must provide ID for Cabin Access** **Electronic Rental Agreement & Good Neighbor Policy Required**
Check-in time is 4:00 pm | Check-out time is 10:00 am There is no early arrival or later departure availability during peak season and holidays. Contact our office the morning of arrival or departure to confirm early arrival or later departure availability for your stay. (Fee Applies)
*VRBO Service Fees will be charged separately from Big Bear Vacations reservation charge. Payment is full is due if 30 days within arrival. WORRY FREE FLEXIBILITY! Cancel up to 14 Days from Your Arrival Date Penalty Free!