6/10 (普通)
Melanie S.
2025 年 7 月 30 日
良かった点 : チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ
気になった点 : 清潔度
We spent a full week at this lovely home in a quiet neighborhood with seven adults, and the space was more than generous for all of us. We loved having room to spread out, relax on the front porch, and enjoy each other’s company. The location was excellent as most attractions were only about 20 minutes away by car, and Gateway Harbor was just a 15-minute walk.Unfortunately, there were some issues with cleanliness and maintenance. Upon arrival, we found that the house didn’t seem thoroughly prepared for guests. The floors weren’t fully vacuumed, the bathroom walls had noticeable grime, and some dishes in the cupboard were dirty. Towels were carelessly folded, and there wasn’t enough toilet paper even for the first day. There were no spare trash bags and several lights were either out or flickering. Also we ran into the occasional spider or bug inside the house. The outside trash bins had maggot-infested garbage left from previous tenants.We did reach out to the owner via text with photos of some of these issues. Although we received a polite “thank you,” there was no further follow-up. This home genuinely has wonderful potential, and with more attentive cleaning services and maintenance, it could be a five-star experience. Given the situation, we would have been satisfied with a four-star stay if the cleaning fee had been refunded or acknowledged. With some improvements, future guests will undoubtedly enjoy all this home and its location have to offer.
Melanie S.
2025 年 7 月に 7 泊滞在
