2/10 (非常に不満)
Anita R.
2025 年 10 月 10 日
気になった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ
DO NOT BOOK THIS PROPERTY! I booked this property 7 days prior to check in. I paid in full. I received an email from the host 5 days later (2 days prior to check in) that I owed another 200 (30% additional fee) because she listed the price incorrectly on the site. I called VRBO who confirmed I owed nothing and the host was not allowed to ask for more money. VRBO called the host on the day of check in only to finally get a response 3 hours prior to my check in (while I was driving to the property) that the host was cancelling my reservation. VRBO immediately refunded my money and also gave me the initial price I paid in full towards another property. This would've been fine if it weren't the busiest weekend of the year because it was FSU vid Miami football game weekend so I ended having to pay 900 (double my VRBO booking amount) for a Marriott Fairfield Inn because it was 3 hours prior to my arrival. The host blamed the listing error on VRBO but that's completely false. It was her error and she had zero right to try to course correct after I had already paid for my reservation in full. VRBO confirmed this host was being charged a penalty and would be black listed from the site for a period of time. This host is untruthful and did not care that I was 3 hours prior to check in and the town was packed and sold out. She claims she posts on multiple platforms but perhaps that's because she keeps getting black listed because of her exploitive tactics. DO NOT RENT FROM THIS HOST.
Anita R.
2025 年 10 月に 2 泊滞在
