10/10 (非常に良い)
Debra K.
2025 年 9 月 26 日
One little hiccup at check in... I Think she could have been a little friendlier about check in time. I forgot about the late check, 4 PM. So, when my Fiance questioned her she got a little short with him. The staff, service and cleanliness was AWESOME!!!Saw some wear and tear and I think it would beneficial to the hotel to take care of those issues. For example the couch in our room, it was awkward to sit on because the board had poked through to the bottom, so it lop sided to sit on that side or the exhaust fan in the bathroom was noisy. We couldn't turn the light on from the fan ( above the beds) because the chain was missing. The iron was sticky from the last person ( they did bring us a brand new one and apologized). The outside patio door sticks etc.. Maintenance came up twice. The dresser draw handle was put back on ,( instead of being fixed properly) piece of the handle was missing on one side. So when I opened the top draw the handle came off in my hand. We feel those Little details are so important! We know things are going to happen, not everything is expected to 100 % but the less the better. We own apartments in Chicago so we know what goes into it. I do want to say.... again the CLEANLINESS AND STAFF WERE AWESOME, AMAZING.We had a great time and would totally recommend the Pelican to family and friends.
Debra K.
2025 年 9 月に 4 泊滞在