Step into your own piece of paradise with this incredible 1-bedroom penthouse, with its a fabulous rooftop and a private jacuzzi. The space is fully equipped with high grade materials and luxury bedding.
This apartment is located in Chaac, a residence located near Avenida Kukulkan and on the way to the beach. Here, you`ll have access to a beautiful pool and a top-notch fitness center. And with night-time security and attentive day reception, your comfort and safety are guaranteed.
THE SPACE
- OPEN PLAN LIVING SPACE: the living space is opened and bright with a comfortable sofa and a super nice king size bed. You will enjoy the beautiful view of nature right in front of you when you enter the apartment.
- KING SIZE BED: the sleeping area is equipped with a brand new high grade king size bed. You will enjoy a good night sleep in this beautiful bed. Sweet dreams guaranteed!
- FULLY EQUIPPED KITCHEN: the kitchen is open plan and comes fully equipped. All amenities are brand new. We provide our guests with the essentials such as a coffee machine, a blender, toaster, a water boiler...Anything you need we have.
- FULL BATHROOM: the apartment comes with a full bathroom with a large rain shower, a separate toilet, and plenty of space to keep your things organized.
- PRIVATE BALCONY: right in front of the living space, you will find a private balcony equipped with a couple of chairs and a table. The perfect space to hang out and have coffee.
- PRIVATE ROOFTOP: upstairs, you will have access to your very own private rooftop terrace with a stunning view of the Tulum jungle.
- PRIVATE JACUZZI: on the rooftop you will love the private jacuzzi which has a beautiful curved design. Just imagine yourself chilling here at the end of a beautiful beach day.
In the residence, you will also have access to the following shared amenities:
- SHARED POOL WITH SUN LOUNGERS: in the residence you will have access to a beautiful pool with plenty of space and multiple sun loungers which our guests can use at their convenience.
- FITNESS CENTER: you will also find a brand new fitness center in the residence with a huge space where you can train and get fit. All the machines and equipment is brand new.
YOUR ACCESS TO THE PROPERTY
During your stay, you will have exclusive access to the entire property. The apartment comprises of one fantastic living space fully equipped with a kitchen, living space, a sleeping area and more importantly a beautiful rooftop terrace with a jacuzzi.
Moreover, as a guest of the residence, you will have access to remarkable shared amenities. Dive into the inviting shared pool, and maintain your fitness routine at the well-equipped gym during your stay with us.
To ensure a seamless experience, our dedicated concierge will be available to help with any queries or requests you may have during your stay. Your comfort and satisfaction are our top priorities.
INTERACTION WITH US
We are committed to ensuring that you have a seamless and enjoyable experience. Our team is dedicated to providing exceptional service, and we are readily available to assist you throughout your stay.
- Availability and Communication: We understand the importance of being available to our guests. Whether you have questions, need assistance, or simply want recommendations for local attractions or dining options, our staff is just a message away. We will promptly respond to any inquiries or requests to ensure your comfort and satisfaction.
- Keeping in Touch: We believe in open lines of communication with our guests. We will provide you with the necessary contact information to reach us during your stay. We kindly ask that you communicate with us via the application to ensure your message is attended as soon as possible.
- Concierge Services: We are delighted to offer you our full range of services during your stay. Our knowledgeable team can assist with arranging transportation, organizing tours and activities, or fulfilling any special requests you may have. We are here to ensure that your vacation is stress-free and filled with unforgettable moments.
Rest assured that our goal is to make your stay exceptional. From the moment you arrive until the time of your departure, we are dedicated to providing attentive and personalized service to ensure a memorable experience.
NEIGHBORHOOD
Chaac Tulum is located in the most vibrant and upcoming area of Tulum. Right next to Mistiq on Avenida Kukulkan, you can access the beach via the newly opened road. This gives you a direct and easy access to the fantastic beaches that Tulum has to offer.
You will be in region 15 in between the town and the beach area. Best way to move around is by bike or scooter during your stay. We can provide taxi recommendations as well but these can be pricey at night.
Plenty of good restaurants and food options around. You`ll also find a large supermarket at the entrance of Tulum where you can do grocery shopping, if cooking at home is what you like.
ADDITIONAL NOTES & COMMENTS
WHY CHOOSE US?
PREMIUM CLEANING SERVICE - Experience the utmost cleanliness and peace of mind during your stay. Our property adheres to rigorous COVID cleaning protocols, ensuring thorough sanitization of all surfaces. We collaborate with professional laundry services to maintain the highest standards. If, by any chance, you are not completely satisfied with the cleanliness, we offer a complimentary extra cleaning or a refund of the cleaning fee.
DESIGNED FOR YOUR COMFORT - Step into a space that instantly feels like home. Our thoughtfully designed interiors provide a warm and inviting atmosphere. The fully equipped kitchen boasts high-grade cookware and utensils, while each bathroom is stocked with essential amenities. Stay connected with our fast and stable internet connection, allowing you to work or browse seamlessly.
EFFORTLESS CHECK-IN - Your arrival will be a breeze with our self-check-in process. One day prior to your arrival, you will receive detailed instructions, including the access code. We kindly request that you review the check-in instructions beforehand to ensure a smooth arrival. Our commitment is to provide you with a seamless check-in and check-out experience, allowing you to focus on enjoying your stay.
ADDITIONAL NOTES:
PET POLICY: Bring your furry friend along! We happily accept 1 pet per group with an additional charge of 100 USD per stay. This fee covers extra cleaning during check-out. Please remember to inform us about your pet during the booking process. Note: We allow a maximum of 1 pet per stay.
CRIB AVAILABLE: Traveling with a baby? We can provide a crib for your little one. Please request the crib at least 24 hours in advance, as it is subject to availability. For same-day bookings, we cannot guarantee crib availability.
CAR RECOMMENDED: We highly recommend renting a car during your stay in Chaac Tulum. The roads around Zone 15 are mostly unpaved roads and some are hard to access. Moving around with a car will be much more convenient. You can consider renting a scooter too but it is more dangerous especially at night as some roads do not have lighting.
CLEANING & LINEN REFRESH: To promote sustainability, we include a complimentary cleaning every 7 days, and linen/towel refreshes every 15 days for longer stays. Additional cleanings or linen changes can be arranged upon request for a small fee.
BEACH CLUB ACCESS: As our guest, you’ll receive special discounts on sunbeds at a nearby partnered beach club—an ideal spot to unwind by the sea.
GOOD TO KNOW ABOUT TULUM
Tulum is a tropical paradise, and part of its beauty comes with a few natural quirks:
Power Outages: As the town continues to grow, short power interruptions may occasionally occur. Our team is always ready to assist.
Insects & Wildlife: Depending on the season, you may come across mosquitoes, ants, or geckos. We provide repellents and screens to keep you comfortable.
🌿 Luwii Stays House Guidelines: Creating a Wonderful Stay
Welcome to Luwii Stays! We are dedicated to providing you with a seamless, comfortable, and enjoyable experience. Thank you for taking a moment to review these simple guidelines.
Respecting Our Home & Neighbors
Please enjoy the apartment or villa as if it were your own home. We work hard to maintain a beautiful, welcoming space for all guests.
No Parties or Events: To ensure a peaceful environment for everyone, parties, loud gatherings, and unauthorized events are not permitted. Please respect quiet hours after 10:00 PM.
No Smoking: Smoking is strictly prohibited inside the property, including bedrooms, bathrooms, and common areas. A USD 200 fee will be charged for any violation to cover professional deodorizing and deep cleaning.
Pet Policy: One small, well-behaved pet per group is welcome in select properties for a one-time fee of $100. Please notify us before arrival to ensure the building allows pets.
Property Management & Amenities
We operate as a dedicated property management team focused on guest comfort.
Building Amenities: Gyms, pools, elevators, and other shared amenities are managed by the building administration. If anything becomes temporarily unavailable, we’ll keep you updated and help coordinate with building staff as needed.
About Tulum’s Infrastructure: Part of Tulum’s charm is that it’s a growing eco-destination. At times, local utility providers (electricity, water, internet) may have brief service interruptions. If anything occurs, our team is always here to support you and will keep you informed throughout the resolution.
A Taste of Tulum: Tulum is a tropical environment surrounded by nature. We maintain a strict cleaning and fumigation schedule, though harmless local wildlife such as geckos or ants may occasionally be seen. Some access roads may be unpaved, which is part of the local charm.
Cleaning, Linen & Care
We want your stay to be fresh and comfortable.
