4/10 (不満)
KEN B.
2024 年 12 月 26 日
良かった点 : チェックイン、ロケーション
気になった点 : 清潔度、掲載情報の正確さ
Not up to par
This is the second time I have stayed in a VRBO property and for the second time I am disappointed so this will be my last. They just don’t clean these units. They pay people to clean them and charge us a fee but no one checks their work!!!!! It was filthy!!! Yes you get clean sheets and towels but that’s it. The floors obviously haven't been cleaned in months our feet were black and we had an infant who crawls around and we had to constantly wipe his feet and hands and wash his pacifier. There was an infestation of lady bugs. They were everywhere!!! There was cobwebs and dust bunnies all over ceiling and ceiling fans. The kitchen had a very small selection of items to use to cook meals. The knives are dull as a butter knife. The stove panel is literally broken with a hole in it. Everything in the cabin is ancient. The toilets run constantly. The showers barely trickle out water. To go up and down the stairs outside you have to hold the rail and it just gives you tons of splinters. We had no wifi or TV for our entire stay and the office basically said oh well there’s nothing we can do. We paid way to much money to stay here to have this many issues. We were very disappointed as this was our Christmas vacation. They advertise this unit as lake accessible but there was no way to access it because they failed to mention that the water level of lake was very low and receded way back.
KEN B.
2024 年 12 月に 3 泊滞在
