2/10 (非常に不満)
Katrina D.
2025 年 4 月 6 日
気になった点 : 清潔度、チェックイン、コミュニケーション、掲載情報の正確さ
Filthy; lacking in basic care
Our family stayed at this townhome over spring break, and the longer we stayed (a total of 5 nights) and we were disappointed in the state of the place and do NOT recommend! When we arrived the beds were not made. In the kitchen, there was not a full set of silverware (only a few spoons and literally 1 fork). When I messaged Dan about this, he responded he would see what could be done, but then did nothing. I asked about Kleenex, and was told that they do not provide, and was instructed to use paper towels. There were no kitchen towels or washcloths, and the ice maker was not hooked up/broken. There was a bowl with a big crack in it, and the pans looked like they came from the thrift store. In the bathrooms only 1 hand towel was provided (there were 4 of us). There was very little storage in the bathrooms, no bath rugs, no hair dryer. In general, the unit was very dirty, and we didn't dare use the ceiling fans due to the amount of dust on them (all light fixtures) and my youngest has allergies. There is a broken chair in the dining room and holes in the walls. The door handle to the downstairs bathroom almost fell off, we tightened this to be able to work properly. Many lightbulbs were out - I counted at least half a dozen. The beds provided were old, creaky, and uncomfortable. The Internet was spotty and the walls were thin, we could hear our next door neighbors. This unit needs a deep cleaning for sure. There is a general lack of care & attention by the owner.
Katrina D.
2025 年 3 月に 5 泊滞在
