4/10 (不満)
Patricia K.
2025 年 8 月 2 日
良かった点 : ロケーション
気になった点 : 清潔度、チェックイン、掲載情報の正確さ
Highly Disappointed
To say I’m disappointed is a high understatement. Starting off with the miscommunication I thought I would just give you grace because things happen. The pictures we saw in your advertisement are misleading in size and disappointing to say the least. The esthetics of your place on the surface do not match the underlying issues. -Dirty baseboards and windowsills (my SIL cleaned the sills when we first got there)-Ants and spiders are awful - in the basement they are all over-Beds are bad - pain from lying in them was excruciating for me personally and uncomfortable for most everyone else.-Dirty bathroom vent in basement and main floor bathroom-The bathrooms all have rust in toilets and showers.-The main bathroom has a scum layer in the sink and tub-I tried to clean them but they need attention. -Backs of all the chairs in the kitchen are filthy -Sinks in kitchen and main bathroom are slow draining and need cleaned out.-There is no comfortable seating in your home to relax in and only one TV with mot enough seating to hold even our small family. When I read NEW LAKEHOUSE in your advertisement I thought we would have a better experience. Just highly disappointed by what we got once we arrived. This is the most we have ever paid for a week at the lakes and we overspent and overestimated what we were getting for it.
Patricia K.
2025 年 7 月に 7 泊滞在
