Views from B20 were absolutely beautiful and we enjoyed watching the sunrise each morning, while in the evening the lights over Margaritaville were stunning from the wrap-around windows and deck. While B20 offered front door parking and convenience, the unit itself needed some attention.
We were completely unaware there were specific check-in hours or that the front desk closed at 6 pm. We had picked up our rental car after landing and had stopped to pick up supplies when the front desk called us asking when we would arrive because they ‘closed’ in 20 minutes. Not to worry, security could let us in, and while they did, it wasn’t a smooth beginning.
The Unit: We shopped as we like to cook and eat half our meals from the unit, but there was NO oven, as advertised in the amenities section for this unit. The fully equipped kitchen was a hodgepodge of items; we made it work, unfortunately throwing away many items we could not use without an oven. There were no cleaning supplies other than a very small bottle of dish detergent and one dish towel. I washed glassware, plates, and utensils with paper towels. I felt the place was dirty/grimy the entire week. Considering there were mostly glass top surfaces, and countertops, a bottle of Windex and some anti-bacterial wipes would go a long way, perhaps a Swifter as well. The window cranks were broken and wouldn’t close so the A/C ran, and the warm air came in. There were bugs in the kitchen drawers and on the counters, and I get we were on an island, but I believe an exterminator could solve that fairly easily as I’ve not had an issue like that in previous places in similar environments. The mattress is in dire need of replacement, but waking up to the sun through the skylight and the view out the patio doors more than made up for the deficiencies. I don’t think it would take much effort to really make this place sparkle!
The Resort: Be prepared to walk steep hills. The laundry facility was broken down with only one machine working. The main pool was nicely kept, the pool near Shoreline Grill could use some love.
4 stars for the beauty, the location and convenience. The $$ is worth it if the small fixes are addressed! Big shout out to Kade, who makes every outing a pleasure with his amazing smile and greetings at the gate. Shoreline Grill is a great stop onsite with good food and drinks and exceptional service thanks to Heather, Tim, and team!!