The pool, grounds, etc was good. However our unit was a dump! It was run down: jetted tub non working, water also does not drain fast enough when showering so you are standing in dirty shower water before you are even finished showering, the washer dryer combo has rust stains inside the frame and door, the dryer filter kept falling out of place and making it difficult to ise dryer, then there was recent water damage under the kitchen sink and a very strong mildew odor when you open the cabinet door.
T C.
2026 年 3 月に 5 泊滞在
6/10 (普通)
Alexandra M.
2025 年 4 月 9 日
良かった点 : ロケーション
気になった点 : 清潔度、チェックイン、コミュニケーション
Average Service - Minimal Communication.
Floors were dirty. Toilet seat needs to repaired or replaced. Dryer very loud - needs to be repaired. No Kleenexes or toilet paper in unit. Bugs in bathtub. We were at Divi Golf and Beach Resort the prior week - we were hoping to get into unit once unit cleaned. Cleaning lady was on site at 10:00 am. We were finally able to get our keys at 4:15 pm.
Alexandra M.
2025 年 3 月に 7 泊滞在
8/10 (良い)
Lori J.
2025 年 1 月 7 日
良かった点 : 清潔度、チェックイン
Lori J.
2024 年 11 月に 14 泊滞在
10/10 (非常に良い)
Nicholas M.
2024 年 5 月 29 日
良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ
Great
Great
Nicholas M.
2024 年 5 月に 7 泊滞在
2/10 (非常に不満)
Cory C.
2024 年 3 月 30 日
良かった点 : 清潔度、ロケーション
気になった点 : チェックイン、掲載情報の正確さ
Confusion
Great property. Communication was not clear. We added a day on beginning and end of trip. The reservations weren’t passed along and it took quite some time checking in. Now housekeeping entered room and said we were supposed to check out although we don’t check out until tomorrow the 31st. So not sure what’s going on now
Cory C.
2024 年 3 月に 7 泊滞在
10/10 (非常に良い)
Tim B.
2024 年 2 月 29 日
良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ
Good times
Well kept
Tim B.
2024 年 2 月に 7 泊滞在
2/10 (非常に不満)
Roseanne J.
2023 年 12 月 18 日
良かった点 : チェックイン、ロケーション
気になった点 : 清潔度
Multiple bug bites
Three days into stay I started getting multiple bug bites on legs & arms with extreme itching. Ended up washing bed linens and upon removing the 6 pillow cases noted all pillows were filthy with multiple stains. It was very uncomfortable. Made a phone call to Prestique they brought new pillows (left old nasty ones in condo) along with a can of bug spray :( Once home I went to doctors and was put on oral steroids with topical steroid cream. Totally ruined my vacation.
First day had to have TV checked as no cable. Only had two full place settings of silverware, lack of dish soap and had a dehumidifer sitting on a table next to kitchen counter and blowing air onto kitchen table. Coffee pot was old and heating element was burned on the bottom. Requested replacement but not replaced. Safe box only worked part of the time which requied another phone call for repair. Ended up spending several hours with phone calls and waiting for service people to come. Not the way I wanted to spend my vacation. Avoid this place.
Roseanne J.
2023 年 12 月に 7 泊滞在
4/10 (不満)
Thomas L.
2023 年 5 月 2 日
良かった点 : ロケーション
気になった点 : チェックイン、コミュニケーション
Very Disappointed
There was lack of communication between property manager and the resort. Each, pointing fingers at each other. Problems: Upon arrival, floors were filthy. Never got better. Three internet connections available, none were connectable. Room was never cleaned but Prop. mgr said it would be cleaned half way through our stay. Never happened. 5 days without hot water in the shower. Never got fixed. I talked to resort mgt. Was told it was prop. mgr. responsibility. Talked to prop. mgr. Was told they had an agreement with resort. Again... each pointing fingers at each other with my wife and I in the middle and nowhere to turn. Did I mention 5 days without hot water in shower? Unacceptable. We were lucking to have brought laundry pods. We had to wash our own towels. 10 days is long time with no clean towels. I've been to the DIVI many times with little or no problems. Not sure I would ever use Prestige again.
Thomas L.
2023 年 4 月に 9 泊滞在
10/10 (非常に良い)
chris d.
2023 年 3 月 7 日
良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ
Condo
The condo was beautiful and large. There WAS a slight mildew smell near the kitchen. Aside from that, we no problems and the property manager was always quick to respond.
chris d.
2023 年 2 月に 7 泊滞在
8/10 (良い)
Heath E.
2023 年 2 月 15 日
良かった点 : 清潔度、コミュニケーション、ロケーション、掲載情報の正確さ
Great spot
Great place to stay and enjoy Aruba.
Heath E.
2023 年 2 月に 7 泊滞在
10/10 (非常に良い)
dennis m.
2023 年 2 月 9 日
良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ
Great stay
The condo was as listed. Clean and well equipped. We will certainly come back
dennis m.
2023 年 1 月に 9 泊滞在
8/10 (良い)
Mike C.
2023 年 2 月 6 日
良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ
as advertised
Been to this resort a number of times and this studio rental was just as advertised. Good communication with the realty co. and everything in working order. Fairly clean on check in however a couple of overlooked items, nothing to ruin our day. Would certainly use the realtor and this unit again
Mike C.
2023 年 1 月に 7 泊滞在
10/10 (非常に良い)
Leo D.
2022 年 11 月 2 日
良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション
Wanted to relax
Hard to summarize on the property to compare it to the one we booked never saw the one we booked only on web site they were doing renovations on that.The one we had was very nice very clean more then enough room for the two of us