ダウンタウンハリスバーグウォーターフロントホーム-ハーシーパーク＆ファームショーコンプレックスの近く

Hi Joanne. Thanks for staying at our vacation rental in Harrisburg, PA. Glad you had a good stay. Welcomed back anytime and safe travels!

Hi Megan. Thanks for the great feedback. We strive to provide first class customer service and respond in a timely manner. We appreciate your understanding with some of the things mentioned. Will continue to work on improving our processes. Safe travels!

Thank you so much for your feedback and positive review Mary. We appreciate your business and welcomed back anytime!

Thanks Flora for being a low key guest. Very easy to work with and followed our check out instructions as requested. Please come back anytime!

Thanks Charles for staying at our vacation house in Harrisburg. Appreciate you and taking good care of our home. I would highly recommend this guy for any host!

Glad you had a great stay Brad. Welcomed back anytime!

Hunia. We appreciate your feedback. It will be addressed. Wished you had let us know in advance so that we can address it. All the best!

Michelle, thanks for being a model guest. Your laid back manner and go happy attitude is what we're looking for. Your children were so well behaved. Thanks for allowing my son to hang with them for a few minutes. That was special for him as we were traveling to PA without his friends. Glad you enjoyed it and hope to see you again! Best, --Q

Hi Robyn. Glad you and the girls enjoyed it. Yes, the house is very convenient to a lot of attractions. That is what we love about it. Please come back any time! Best, --Q

Kelly, thank you so much for staying at our vacation home. Glad you enjoyed the amenities we provide for our guests. We strive to make sure that you have the best experience possible while on holiday. Here's to many more memories and fun times on the road! Sincerely, Q

Thanks for booking our place for your travels, Brandon. We have a great staff to handle last minute bookings and situations that come up. And we are always happy to make recommendations if needed. Hope your family trip was a success. Welcomed back anytime! Q

Thanks Jaci for staying at our vacation rental. Your open communication and understanding are much appreciated. We did install a new central air system with gas heat recently. Glad that made a difference in the extreme heat. I didn't know Pepe Le Pew had visitied during your stay, lol. Welcomed back anytime.

Thanks for booking with us.

David, thanks so much for the great review. We strive to make sure the home is "a home away from home" for our guests. Glad you enjoyed it. And thank you for taking care of the place and keeping us informed. You did a fantastic job in making it easy for our housekeeper to come in and turn it over quickly for our next guests. We hope you had a productive trip and look forward to seeing you again next year if you return to the area. Be happy to provide a positive reference should you ever need it online here for any future stays. You're the perfect guest. Many safe and wonderful travels. Q

Guest took great care of our house while she stayed there. We appreciate your kind words. Yes, we try to be very responsive with our guests as we want you to thoroughly enjoy your stay. Harrisburg city is a hidden treasure in south central PA with a lot of natural beauty. Thanks again and we look forward to hosting you next year!

Stephanie. We appreciate your honest feedback and review. We will use this to improve our operations. In terms of the house characteristics, it is an old rowhome as most are in our historic city of Harrisburg, PA. Narrow and steeper stairs are typical for homes of this era. However, it is functional, safe and clean. We've added a more powerful AC unit for the third floor. The HVAC is newer but the duct system is what it is. Thanks for staying and safe travels!

Hi Joe. Appreciate the feedback and review. We have addressed the items that you have mentioned. We have hired a new cleaning team as well to make sure the house is professionally cleaned properly and house items are accounted for. Thanks so much for your understanding. Many happy memories on your next journey!

Thanks Jamie for your feedback. Although we're disappointed with the four star rating, we understand everyone is entitled to their opinion and we will certainly take them into consideration for future improvements. First, we did make most corrections to any material defects that you may have found. We are always looking to improve our guest experiences. Just keep in mind this home was built in the late 1800's as most homes in Harrisburg city were. We wanted to update the home but also keep it's historic charm. We are only 1 of about half dozen homes in that neighborhood to have a garage. I know it's a tight squeeze for a larger sedan but it's been done. If one is not used to the city, I can understand that it would be difficult. Second, we are not right under the highway. Pretty close but there are lots of trees and buffer zones to help reduce the noise of everyday traffic. I'm sorry that you didn't enjoy the patio or river walk. This is city living and I've never had complaints about this. The location is why we had bought this place - easy access to highways, riverwalk, stores, shopping, etc. In regards to the 3rd floor being warm, you do have the ability adjust the thermostat accordingly. It does have central air on the 3rd floor. The window unit was purchased when our AC lost freon this summer and the central air unit could not turn over the warm air on the 3rd floor. Lastly, the security deposit was fully disclosed at the time of inquiry and booking. I'm sure you can understand the security deposit of $450 is nowhere close to covering any major damage to the place if a guest was irresponsible. It is a fully furnished house. The security deposit was refunded within a week of your departure from the HomeAway platform. Check the history notes I've posted there for you. I know HomeAway takes awhile to credit that back to you, which we cannot control. Thanks for staying at our home and all the best in your travels.