2/10 (非常に不満)
Alisa J.
2025 年 11 月 3 日
良かった点 : チェックイン
気になった点 : 清潔度、コミュニケーション、掲載情報の正確さ
There were several issues with the house, it was not up to the standards that have been set in the past when using VRBO. The kitchen, dining room and foyer needed to be mopped, there were dirt and stains on the floor that needed to be cleaned. One bathroom had no rug and no trash can bags nor were there trash bags to put in the can. The towels need to be upgraded, they are not the best quality they are very thin. There was a pool table in the game room but no sticks, how can that be?There was a mop bucket and broom with dustpan sitting in the dining room next to the back door that needed to be put away. There was an ironing board in the master bedroom but no iron. Upon searching the entire house it was in the queen room on the upper floor. Because we could not find it I had to purchase an iron which I didn’t need at home but we were in Atlanta for a church service and uniforms needed to be ironed. The biggest problem was the house had a terribly foul odor that penetrated the entire house. We narrowed it down to the king bedroom on the top floor. We couldn’t figure out what it was but it was nasty. There was also a lot of noticeable hair in shower drain. I contacted the owner and he was going to send over a cleaning crew. I waited for over an hour but one showed up to address the problems. I truly believe I am entitled to compensation for this house not being up the standards of a VRBO property.
Alisa J.
2025 年 10 月に 2 泊滞在
