2/10 (非常に不満)
Ian
2024 年 10 月 26 日
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備、コミュニケーション
My wife and I travelled from the UK to visit our daughter and son-in-law in Tampa. One of the highlights of our stay was going to be travelling up to Tuscaloosa on Friday 11th - 13th October to visit our son-in-laws University and for my wife to see her 1st ever 'live' American Football game (Roll Tide). Sadly Hurricane Milton had other ideas, not helped by the remains of Helena .
Being in mandatory evacuation zone A, we left Tampa Monday and didn't return until Friday and some water damage. Travelling up to Tuscaloosa therefore just not possible.
Whilst we agreed to a non refundable full payment, under the extreme circumstances we thought their may be some understanding and compassion for a partial refund. After explaining our situation this was however immediately refused by the homeowner, although the letting manager Jamie (who was very understanding) did think something might be possible.
For me this speaks volumes about the homeowner and would therefore advise anyone to think long and hard if interested in this property. When we try this visit again next year, this property will categorically not be considered.
Ian
2024 年 10 月に 2 泊滞在
