Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was satisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
This home is such a great size, excellent location within the community, and beautifully decorated. The landscaping and exterior are so welcoming and the interior design is just beautiful. It has so much potential, but sadly we experienced so many issues throughout our weeklong stay. The home smells of mildew when you enter, and now that we are back home I've found that every item in our suitcases smell like it, even items I laundered while there, and items we never removed from our suitcases all smell. There is visible mold and water damage high up in the ceiling of the home that we suspect is the cause. Every day we dealt with issues - the only ice maker was broken, half the burners on the stovetop are out, a broken bathroom sink faucet that made cold water inoperable, the dishwasher smelled of sewage when we ran it, a broken washing machine, and then one day the water was completely shut off to the home by the city, (while one of our guests was in the shower!). We worked with CS management to report the issues; some they could fix but others required more extensive repairs. It was just frustrating to deal with something new every day when paying these prices. I'm sure peak season going from one renter to the next makes maintenance difficult, but this felt excessive, and all issues were pre-existing to our arrival. A vacation should be an escape from this type of thing. The owner did provide some compensation for the trouble, which was appreciated but the whole experience definitely impacted our trip.
