4/10 (不満)
Ronald c.
2024 年 11 月 10 日
良かった点 : チェックイン、掲載情報の正確さ
unfair overcharge
Place was good for the price. The AC in the bedroom was noisy and stopped intermittently.
I am the type of person who leaves a place extra clean. I wiped down bathroom sink, kitchen sink and table. I leave and then 2 hours later I get a $25 charge because I left huge "amounts of vomit in the sink." I did not vomit at all much less I would never vomit in the kitchen sink. I reached and let them know that I did not vomit in the sink and it was clean when I left. After some back and forth, the manager said not to worry and that I was a good customer. The $25 charge stayed and I owe an extra $25 for something I never did. Sad and frustrating.
Ronald c.
2024 年 10 月に 3 泊滞在