4/10 (不満)
Kayla W.
2025 年 5 月 27 日
良かった点 : チェックイン、コミュニケーション、ロケーション
気になった点 : 掲載情報の正確さ
Beautiful Home - NOT what was described while booking.
While this home and neighborhood are very beautiful and my family and I had a wonderful stay, the online description of this house on every online posting/booking site is INCORRECT. I was told on multiple platforms (to include VRBO and the check in/out app) that this is a home with a MAIN FLOOR living, dining, kitchen and one bedroom on the FIRST FLOOR, with an additional 6 bedrooms UPSTAIRS on the SECOND floor. This is WRONG! This is a house with 5 bedrooms/4 bathrooms on the FIRST floor and UPSTAIRS is the living, kitchen, dining and 2 more bedrooms/2.5 bathrooms located on the SECOND floor. I would not have booked this house if I had known this information. I booked this home for my family and I for our yearly vacation to include my father, who due to medical reasons, has trouble climbing multiple levels of stairs. My father had to climb multiple sets of steps (at least 4 sets) EVERY DAY to be able to cook and eat his food in the kitchen located on the SECOND floor. So, while the home itself was clean and updated, had lots of rooms for family, great bedrooms and bathrooms, a short walk to the pool, and a short walk to the beach, this home is not what was described to us on the booking websites and the checking in/out mobile app. Having to worry about my father constantly climbing stairs put a damper on this vacation so we will be very careful with how/whom we book our next vacation rental with.
Kayla W.
2025 年 5 月に 5 泊滞在
